Security and Privacy
ELEGENTE respects your privacy and takes your online safety seriously. In order to provide you with the best products, efficient customer service, and timely updates, we record a variety of information from your visit to our site. To better protect your privacy, we are providing this notice below explaining our online information practices and the choices you can make about the way your information is collected and used.
How can we protect your privacy?
Thank you for accessing the website ("Site") of ELEGENTE (all references to “us” and “our" refer to ELEGENTE.com). We respect your privacy and want you to know about the policies we have in place to protect your personal information.
What we collect, use, and (under certain conditions) disclose your personal information.
The steps we’ve taken to secure your personal information.
Your options regarding the collection, use, and disclosure of your personal information.
This Privacy Notice applies only to this website and does not necessarily apply to personal information we collect from you offline. Please see the section on Offline Collection, Use & Disclosure of Information details. We are not responsible for the content or privacy practices on any website other than ELEGENTE.com to which this Site links or that links to this Site.
What personal information do we collect?
Registration and Ordering: In order to use certain parts of this Site or order products, all customers must fill out an online registration form with personal information, including but not limited to, your name, gender, shipping and billing address(es), phone number, email address, and credit card number. In addition, we may ask for your country of residence and/or your organization's country of operation, so that we can comply with applicable laws and regulations. This information is used for billing, order processing and internal marketing as well as to communicate with you about your order and our site.
Email Addresses: Several locations on the Site allow you to enter your email address for purposes including but not limited to: registering for free promotional notices, requesting notification when new brands or product styles arrive, or signing up for our email newsletter. In addition, any participation in promotional contests organized by ELEGENTE.com is completely voluntary and requires disclosure of contact information needed to notify winners and award prizes. We may post the names and cities of contest winners on our Site.
Log Files: Like most websites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol (IP) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
Product Reviews: We ask for an email address and location along with the submission of all product reviews. Your email address will be kept private, but your location will be visible to other users. All other personal information that you choose to submit as part of the review will be available to other visitors to the Site.
—speed up navigation
—track site usage
—recognize users and user access privileges
—enable selection and purchase products on this Site record your browsing activity and purchases
This Site's cookies do not and cannot infiltrate a user’s hard drive to gather any confidential information.
This Site also uses web beacons (also known as clear GIF technology or "action tags") to:
—help deliver cookies
—track views of a web page
Any information these third parties collect via cookies and web beacons is not linked to any personal information we collect.
How we use your personal information?
Information we collect on ELEGENTE may be used to enhance your shopping experience in the following ways:
• Deliver merchandise and services that you purchase online
• Register you as a member of ELEGENTE
• Prevent fraud and bill you for your purchases
• Confirm your orders
• Respond to your customer-service inquiries or requests
• Communicate great values and featured items to you
• Find and stock the products you want
• Customize your purchase experience
When and with whom can we share your personal information?
We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with this Site; communicating to customers; providing customer service; storing, sharing and retrieving customers' photo images in our Photo Center; enhancing and improving clients' purchase experience; enabling access to our partners' web sites; providing a personalized purchase experience; preventing fraud and completing payment method processing.
Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.
How can you control the use of your personal information?
You can modify or delete your personal information anytime. Simply go to Log in with your ID and password, then edit or delete whatever personal information you wish. Do not share your ELEGENTE password with anyone. Other than on this Site, ELEGENTE will never ask you for your password.
How can we protect the security of your personal information?
Your personal information is protected by the password you created when you created an account at ELEGENTE (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of ELEGENTE will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to Log in with your email address and password, then click "Change Name, Email & Password" and enter a new password.
More about your privacy
We realize that making purchases at ELEGENTE, or any other web site, requires trust on your part. We value your trust very highly, and pledge to you, our clients that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address or checking account information, in addition to any other personal information that can be linked to you, personally.
We believe that you have a right to know, before making a purchase at ELEGENTE or at any other time, exactly what information we might collect from you, why we collect it and how we use it.
We do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit.
If you have an account at ELEGENTE and you want to change, modify or delete any of your personal information, you can do so anytime by going to Log in with your ID and password, then edit or delete whatever personal information you wish.