SHIPPING & RETURNS MADE EASY

Shipping & Returns Made Easy

Elegente strives to provide superior customer service and a quality shopping experience for our customers. That's why shipping, returns and exchanges are a cinch.

FREE&FAST SHIPPING wordwide OVER $100

All orders Over $100 FREE of charge. Shipping usually takes 5-10 business days for delivery.

SHIPPING UNDER $99

 

Most Of World (No-included Lists)

Standard

$15,  6-10 business days*

* Based on average in-transit time


Shipping & handling for No-included Lists orders is additional $9.00 and typically arrive within 6-12 business days.

As soon as your order ships you will be provided with a tracking number via email. You can also find your order details and tracking information on the Order History tab within the My Account section. Detailed in-transit tracking is not available for orders shipped to Canada.

RETURNS & EXCHANGES

Standard-size items

We know you'll love your New Chinese Style stuff, but if for any reason you are not content with your selection, you can exchange it for another item or return it FREE of charge. We accept returns up to 180 days from the date of purchase. Items must be in new, unused condition and have all of the original packaging intact.

Tailor-made items

we provide amendment service for free. Shipping cost would apply if the cause of the amendment is not by us.

Return or Exchange Steps

Make sure all tags and Labels available;

Email us and request a return, our staff will reply you within 1-3 work days where your package return to.

Send the item back in the original, undamaged box and packaging.

We can only accept returns that are in a resalable condition.

Your return package should contain the undamaged box and original packaging, plus any accessories or extras that may have been included with the shipment.