Shop Policy Quick View

Our Cheongsams Get Sold Quick

Most of the cheongsam dresses in our shop are tailor made with limited quantity. They can easily go out of stock due to the shortage of a certain fabric, or even the lack of some material for a Chinese button.

Should any item(s) of your order happen to be unavailable, we will recommend similar designs for your reference. If none of the alternatives interests you, a refund of full amount will be made to you within 2 business days.

Payment

We accept PayPal.

Don’t have a PayPal account? No worries, you can still pay with your Credit Card without having to open up a PayPal account. PayPal is fully capable of processing credit card payments seamlessly & flawlessly sans registration.

No fee will apply, and should a refund from ELGENTE.com occur in the future, the amount will go straightly back to your credit card account, leaving you nothing to worry about.

Shipping

We ship our goods to almost every corners of the world, so long as your destination is within the delivery range of DHL, FedEx, UPS or any major logistic services.

We ship with fast express services only, unless specially required. Your order will arrive at you within 5 - 7 days average.

Orders over USD100.00 will have the privilege to use a free shipping option.

Returning

100% no excuse return or exchange for ready-made items.

We accept returns up to 180 days from the date of payment. Items must be in new, unused condition and have all of the original packaging intact.

Note that we do not accept return or exchange for custom tailored items, yet we provide amendment service for free. Shipping cost will apply if the cause of the amendment is not by us.

Privacy and Safety Guarantee

ELEGENTE.com guarantees to keep all your personal information under secret, including your phone call number, all the correspondent emails between you and ELEGENTE.com, your address, and everything privacy related.